Would the person who contacted us via this website early today, looking for more information and a chat about their child, please give us their contact details so we can help? Thank you
Marches Family Network was established in 1982 under the auspices of Contact a Family as a small self-help parent group. We became independent in 1995 and have grown into the amazing charity that we are today, actively supporting over 170 families in Herefordshire, Shropshire and the surrounding areas.
We provide high quality respite care services for children with disabilities and special needs including Saturday play days and summer holiday play schemes which are extremely popular. We also provide support for the families of disabled children locally. Help varies from advocacy, advice, signposting to other services, help with form filling or a friendly face and bit of understanding. We run family outings too, a chance for parents to make new friends and share information.
Parents are often "amazed" when their children try something outside of their comfort zone, eg a zip wire! We try to enhance the lives of our children and their families. Disabled children are able to try something new and share the experience along with their siblings and friends.
Siblings make friends with other children "in the same boat" of themselves, relieving isolation anxieties and sharing experiences.
Children learn new skills and make new friends in a non-judgemental environment.
Families feel secure knowing that their children and young people are stimulated and understood by our team of trained, insured, CRB checked fantastic staff.
Children go all over the 3 counties and beyond (eg Cadbury World) on play day adventures as our families have pin-pointed geographical isolation as well as social isolation as a problem of living in rural location such Herefordshire.
We support children from the age of 3 through to 19, providing age and ability appropriate activities for ALL, while families get some valuable 'me time' and cost-effective, value-for-money respite.
Welcome to Marches Family
Family Network we offer 4 Saturday play sessions per month; one in Hereford,
one in Leominster, one in Ludlow, and one in Ross-on-Wye. We also offer a Summer play scheme, for 4-5
weeks of the Summer holidays, in Hereford, Leominster, and Ross-on-Wye. I have enclosed some important information
about our play services for you: We are
fees are currently £12.00 per child per play session. Play
sessions run from 10.30 am until 3.00 pm.
Please drop off and collect your child/children promptly. If you have booked your child or young person
in for the outdoor group please arrive at 10.25 am as activities will have been
pre-booked and if anyone is late this will affect the activity. Children
should bring their own packed lunch and drinks.
boxes, drink containers, coats, hats and spare clothes should be labelled. A spare set
of clothes and suncream/hat should be sent with your child to every play
session. Please ensure your child has
weather appropriate clothing each day. We offer a
varied programme of activities to suit all ages and abilities.You MUST be contactable by mobile/home
phone throughout the play session.Please let us know if your contact details change. Please
complete and return the attached booking form as soon as possible. Places are allocated on a strict first come,
first served basis. Bookings will only
be confirmed once we have received full
payment with a completed booking
form. If any
information about your child/young person changes from what you have told us in
the registration form please let us know as soon as possible.If your
child/young person requires ongoing medication whilst at a play session it must
be brought EVERY time they come and
it MUST be in date (this includes
for any reason your child/young person is unable to come on the day, please
notify the office (01568 614908) as soon as possible. Refunds will only be given if more than 48
hours notice of cancellation is given by the parent/carer.
bookings accepted on Marches Family Network’s usual terms and conditions as set
out in the Admissions Policy, available on request. Marches Family Network reserves the right to
change activities without prior notice.
you have a comment, compliment or complaint about the services we offer, you
can request a feedback form from the office by writing to us at the office
play events are regulated by Ofsted (ages 3-8) and if you wish to complain to
Ofsted about these play events please contact them on www.ofsted.co.uk or their helpline telephone number
0300 123 1231.
Marches Family Network offers a free Family Support Service for all
families who have a child or young person with a disability and/or special
need. Our Family Support Service
provides advice, information, and support, including, help with benefits,
form-filling and support to register your child/young person for our play
Becky (Services Co-ordinator) – Becky is your first point of contact,
once registered, for any information regarding play sessions and activities.
Kerry (Family Support Co-ordinator) – Contact Kerry for information
about our services, to access registration forms, for support to register your
child/young person with us, or for information, advice and support (including
support with DLA applications, renewals and appeals).
Louise (Manager) – Contact Louise for access to policies and records
and for any other general enquiries.
Mary-Jane Bayliss (Accounts Clerk) – Contact Mary-Jane for information
about payments that have been made to Marches Family Network
Vicky (Marketing Co-ordinator) – Contact Vicky if you have any ideas
for fundraising events or activities, if you know of any
groups/organisations/companies who would be a useful contact for us, or if you
would like more information about our work.
All office staff are contactable by phone on 01568 614908
Contact Marches Family Network on 01568 614908
For any further information you may require.